Refund policy
Returns & Damaged Items
If something isn’t quite perfect, we’ll make it right — no stress, no fuss.
Canvases that arrive damaged or flawed are always replaced free of charge; just send us a photo. Because every print is produced individually for your order, please email us before shipping anything back. In most cases, we can resolve the issue without requiring a return shipment.
Your happiness matters most to us. We’ll work with you from start to finish to ensure your Real Mucho Burro experience feels effortless and kind — just like Pepe José would want it 🫏
Final Sale Policy
As our prints and frames are custom made to order according to your specifications, all of our products are final sale and non-returnable.